Frequently Asked Questions

How are the artworks produced?

All artworks and greeting cards are Robyn Zwar’s original creations, combining her photographic, design and layout skills. (No stock photos are used).

Once ordered, your artwork is custom printed with Epson Archival Inks onto beautiful Canson Art Paper of the highest quality. The industry-standard printing methods and paper-stock ensure the colours and textures of your artwork look even more beautiful in real life.

The Greeting Cards (blank inside for your personalised message) are printed on 300gsm Vellum stock. Envelopes are included.

How soon will I receive my order?

Allow around two weeks for your original artwork to be printed, packaged and delivered. Allow around one week for a Greeting Card pack(s) to be packaged and delivered.

(Please note we will do our best to deliver to you ASAP but we are at the mercy of Australia Post.)

Can I order a custom size artwork or an artwork in a different colour?

If you spot an artwork you love but the size is not suitable for your space, please contact Robyn with the name of the artwork and the size you have in mind. If possible, Robyn will customise the artwork size to your specifications and indicate if further costs apply. Please note, while it is always possible to reduce an existing artwork to a smaller size, it is not always possible to enlarge an artwork as the resolution and image quality can be compromised.

If you love one of the artworks in the “Vintage Melbourne” or “Euro Vision” series but would prefer a different “colour wave” to suit your interior, please contact Robyn with the name of the artwork and the colour wave that you are interested in. If possible, Robyn will create a custom artwork that meets your colour requirements and indicate if further costs apply.

If you are overwhelmed by the choice of artworks available, Robyn is happy to guide your selection. Contact Robyn and include photos of your interior and indicate which artwork styles you are interested in. Robyn is happy to suggest which artworks could suit your space.

What about framing?

Although Robyn does not offer a framing service, all print sizes are designed to fit directly into standard international picture frame sizes (usually labelled in inches). The generous white border surrounding your artwork means you do not need the additional expense of a mat board / mount board.

If you reside in Melbourne please visit Frames Readymade for beautiful, affordable framing options across all sizes.

Robyn does not recommend IKEA frames as they are manufactured with fibreboard instead of wood and the window is polystyrene plastic, instead of glass. However many other department and homeware stores stock standard frame sizes manufactured with glass and wood.

What if I order the wrong size or am unhappy with my purchase?

Robyn hopes you love your artwork. However, if it arrives damaged, is the wrong size or just not what you were expecting, please contact Robyn within 30 days to discuss a replacement, return or refund. Please read through the Terms and Conditions of purchase for more information. Robyn is committed to ensuring you love your purchase – so don’t hesitate to contact her if you have any questions.

Shopping Cart
Scroll to Top